Payment does not go through

By Boris P. : Sep 26, 2023 at 04:37 AM (04:37 hours)
Staff: Nick d. : 2 comments

Good afternoon
Why doesn't the payment go through after paying by card? The information asks you to update your credit card. But the card is working.

Hi Boris

It looks like your card order was declined, most likely by your bank. This tends to happen with some international orders when banks see someone buying something from another country. You'll have to check with your bank and see if their are restrictions on your account and why the last charge from us was declined.