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PROG12Z Licensing issue
Michel R. Dec 9, 2020 at 01:07 PM (13:07 hours)
Staff: Johnny N.

  • Hi Team.
    I have bought PROG12Z Software in Sept2016 (used with USB-ML-UNIVERSAL-FX RevB Probe). Because I have a new computer, I have tried to re-install PROG12Z on this new computer, but when I try to obtain an activation code, I have Error 5: "You have already reached the maximum number of activations for this product license".

    My questions :
    Q1 : How to activate PROG12Z on this new computer ? (I have no way to deactivate PROG12Z license occurence on my old computer, through uninstall process).

    Q2 : I have read that from April2020, "the license that activates PROG now resides on a Multilink debug probe rather than in the software itself".
    Is it necessary to buy a new version of PROG12Z Software, to locate license into Multilink Universal FX Probe used (I own a RevB) ?

    Thanks in advance for your support.


    • Michel,

      We will need to look up your license so we need to know your installation code. Please email these questions and your installation code to

      Do not post your code here as it is a public forum.


      • Hi Johnny,
        Thanks for your answer.
        I just have sent my questions ยจ+ my installation code to

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