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Replacing/Upgrading Cyclone Pro and Max with Universal
Martin R. Oct 12, 2016 at 08:10 AM (08:10 hours)
Staff: Takao Y.

  • Will there be a replacement/upgrade program for companies trying to completely migrate away from Cyclone Pro and Max units to Universal FX?

    We have issues with both of the old units ethernet communcation interfaces. Besides not supporting a simple ping we also have issues with accessing them through different VLANs. This essentially breaks our use case with the automated control package.

    In our case that'd amount to about 10 units + CF card licenses.



  • Greetings,

    Could you create a support ticket by going to Support page -> Support requests so that can we can contact you directly outside of the public forums.

    Takao Yamada

    • I just created one under product sales. No idea if this is the correct category. Thanks.

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