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Can't install prog08sz on W7-64
John A. Jul 23, 2014 at 01:30 PM (13:30 hours)
Staff: Takao Y.

  • I'm trying to install prog08sz on a Windows 7 64 bit machine. I'm running as admin.

    It fails with error
    "Failed to install the INF file (c:\windows\inf\windrvr6.inf).
    Error updating the driver (hwid:*WINDRVR6) with the INF file:"

    followed by

    "Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or vendor."

    However file c:\windows\inf\windrvr6.inf is present.

    Does anybody have any ideas please?

    Thianks in advance

    John Ansell


  • Greetings,

    Sounds like you are trying to install an old version of the software. Try installing our latest version:

    Takao Yamada

  • Thank you, Takao. You were absolutely right.

    The new version installed OK, although after it had updated the Cyclone software it seemed to fail, probably because the PC was playing about with the USB driver. A quick reboot fixed all that, all working now.

    Thanks again.

    Best regards

  • Greetings,

    I am glad everything is working now.

    Takao Yamada

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