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Welcome to P&E Micro
Home About us Products Support Forums Customer Service
P&E offers various support options listed below.

Flash Programming
Algorithms
Time to solve your inquiry  1-2 Minutes
P&E supports thousands of Flash Programming Algorithms. Click to browse or request a new non-existent programming algorithm.
Documentation
& Downloads
Time to solve your inquiry  1-2 Minutes
We have made available online the entire documentation for all our products. You may also download Flash Algorithms, Firmware Updates, Utilities, Windows Help Files, etc.
FAQs
Time to solve your inquiry  1-5 Minutes
Answers to your Most Frequently Asked questions, plus additional ones written by our staff which you might find useful. For your convenience the FAQs have been exhaustively indexed and categorized (many matching multiple architectures and categories) so that you may find what you're looking for in the fastest and most accurate possible way.
Forums
Time to solve your inquiry  Variable
In our Discussion Forum system you can post pre-sales and technical questions and opinions, learn by reading what others are doing, or simply help fellow developers while you learn. Our staff visits the forum daily, so there's a good chance you will get answers to your questions in a prompt manner.
Support Requests
(Also use this to track
previously submitted
Support Requests)
Time to solve your inquiry  1-2 Business Days (for faster response please try the FAQs first)
If you're still having problems or questions after consulting the Documentation, Downloads, FAQs or Forums, you may fill out a P&E Support Request, which will be answered directly by our staff. Once inside our Support Request System, you can create and track Support Requests for: (1)Product bugs/problems reports, or product enhancements requests, (2)Flash Programming Algorithm requests, (3)Pre-sales information (general or specific to products), (4)Website bugs/problems reports, or website enhacements requests. Login required.
Sales Information
Time to solve your inquiry  Variable
You may contact us by phone during regular business hours. In order to serve you better we kindly ask that you first consult the Documentation, Downloads, FAQs and Forum sections first.
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