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Cyclone FX - Internal Storage Clear on Power Cycle
Jeromy M. Mar 22, 2018 at 10:09 AM (10:09 hours)
Staff: Esteban G.

  • Hello. I'm currently able to save a SAP image to my Cyclone FX and flash my MCUs as needed. When I power cycle the Cyclone, I lose the image I had. Is there a setting I need to have my Internal Storage persist? I am not using an SD Card (and I don't really want to, since the FX has 1GB of space). 

    My Cyclone is brand new.

    Thank you!


  • Greetings,

    Although the cyclone is new, this was a bug that we have fixed now and you will need to firmware update to the latest version by downloading and connecting to your cyclone:

    Let me know if this resolves your issue.

    Takao Yamada

  • Takao,

    Unfortunately, the issue is still present. My Cylcone is now at v9.90-1.6

  • Hi Jeromy,

    Please set up an RMA on the website as I think you may have a defective unit. We can send you a new unit if the unit is defective.

    Esteban Gonzalez

    • Takao, Esteban,

      I also happen to have a Multilink FX that just stopped working. Can I send it in on the same RMA?

      • Greetings,

        I have updated your RMA to include both hardware.
        In the RMA ticket please detail what target you were trying to use with the multilink FX and how it stopped working. The more detail you give, the faster we can debug the issue.

        Takao Yamada

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