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Cal R. Oct 11, 2017 at 12:25 PM (12:25 hours)
Staff: Johnny N.

  • Used Sap_convert on 2 files and the conversions do not work on old cyclone pro or new universal. This very frustrating! This should be a simple process I do not have the time to recreate the images. I am also running Windows 10 Pro 64 bit. any help would be greatly appreciated. According to the docs the conversion should work in both products after conversion and does not.


  • We are resolving this issue in the support request system.


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