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Cyclone MAX - New Compact Flash formatted but error while Committing Images
. May 12, 2017 at 05:35 AM (05:35 hours)
Staff: Huajun L.

  • Greetings,

    we needed to change che compact flash shipped with our Cyclone Max, because the compact was broken and died.

    After a call with PE, you told us that we could have buy compact flash from other places than PE. So we bought a generic Transcend 2GB 133x CF. The license should have been OK.

    After inserted it into Cyclone Max and connected to Image Manager, it told us that the CF was not formatted, so we formatted and the formatting was OK.

    Now if I try to commit .SAP images into external memory we face with error, no SAP is transferred.

    I try with old SW (5.XX) and also with the last one (6.22.00.04), with firmware 7.94. With old FW/SW the error was $0000C001, with the new one there is no error displayed.....

    The Command "Help => Activate External Flash" is not clickable.

    I need kindly help me find solution,
    best regards,
    Sandro




    Comments

  • No one can help me?

    Please help me I need to understand what to do.

    Thanks
    Sandro

  • It is a shame that a big company like PE don't answer a questione simple like this for 12 days.

    Great job thank you.

  • Still no answer? Somebody can help me?

    Thanks in advance.

  • Hi Sandro,

    Sorry for the delayed response.

    It seems like the CF card is not compatible with our system. We cannot establish reliable communication with the card.

    Best Regards
    Huajun

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