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How to transfer a license from a old PC to a new one ?
MONNET P. Apr 3, 2015 at 11:40 AM (11:40 hours)
Staff: Takao Y.

  • Hello,

    We have changed one of our PC (with Windows XP) by a new one (with Seven 64 bits) and we want to transfer HCS08 license from the old to the new PC.

    * Is there any problem with Windows Seven 64 bits ?

    * How to do to de-active the license on the old PC and to active it one the new ?

    Thanks for your help.




    Comments

  • Greetings,

    If you have old software built before year 2010, then it will not work on Windows 7 and 64-bit machines. Please check when your software was created.

    We do not deactivate software. We can only add additional license activations as long as the customer is following the license agreement. The agreement states that each license is tied to one person's name, and the software cannot be ran simultaneously on multiple computers.

    If you are following the agreement and you know your software will work on Windows 7 64-bit machines, then please create a support request ticket (Support page -> support request) and request for increase in activation. Any information about order number, invoice number, or installation code will help us identify the license you wish to use.

    DO NOT detail your license here on the public forum. Thank you.


    Takao Yamada

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