Cart New Account Login

HomeAbout usProductsSupportForumsBlogCustomer Service

search inside this forum
PROG12Z Will Not Install
Richard M. Oct 8, 2015 at 05:05 PM (17:05 hours)
Staff: Kevin M.

  • We have PROG12Z installed on a couple of older PCs and have tried to installing them on to newer machines with no success.  We can't get ride of the older PCs until the other ones have PROG12Z installed.

    After trying to install PROG12Z on five different PCs we continue to get the error message(s):

    "FAILED TO INSTALL WinDriver's kernel module - Error calling class installer register"

    After hitting the [OK] key a new dialog box displays the warning message:

    "Error 1722... Pproblem with this Windows Installer package..."

    Any ideas how to avoid this problem?

    Thanks




    Comments

  • What version of the software are you using? If it is too old, and you are installing the software on new machines that are 64 bit, you will have issues.

    - What OS's (old and new) are you using?
    Best,

    Kevin

  • It's an older version of PROG12Z and I have tried installing it on both 32bit and 64bit machines using Windows-7.

    Richard

  • Richard you will need to update your software. When did you purchase it? you may be eligible for a reduced cost or free upgrade

  • We have two units that I think were purchased as part of a development kit - purchased at different times.  The most recent was maybe 2009.

    Neither the software disk or the USB Multilink Interface module show serial numbers or production dates. The module only shows a copyright date on the bottom of 2003 if that helps.

    Just let us know the best path to resolve this issue.

    Thanks,
    Richard

  • Richard,

    You will need to purchase a new license for this software, unfortunately.

    You can purchase online here:http://www.pemicro.com/products/product_viewDetails.cfm?product_id=49

Add comment


   Want to comment? Please login or create a new PEMicro account.







© 2017 P&E Microcomputer Systems Inc.
Website Terms of Use and Sales Agreement