Cart New Account Login

HomeAbout usProductsSupportForumsBlogCustomer Service

search inside this forum
Compatibility new SAP File with Cyclone MAX
Jerome V. May 10, 2017 at 06:12 AM (06:12 hours)
Staff: Huajun L.

  • Hi all,

    I'm using the Cyclone Image Utility Version 6.22.00.05 for a MPC5675K.
    I have generated a SAP file and i would like to load it on a Cyclone MAX.

    First, I have tested with a universal cyclone and the load is OK and I'm able to download it.

    Second, I have tested with a Cyclone MAX and I cant load the SAP file into the Cyclone MAX.
    When I use the Cyclone Image Management Utility Software, I have the error : "Status: Commit Internal Image Failed with Error".

    Is there an incompatibility between new software and Cyclone MAX ?
    It is not possible to generate a SAP File for old Cyclone MAX ?
    Thanks a lot,




    Comments

  • Hi Jerome,

    Images generated for Cyclone Universal may be used on Cyclone Max. However, please pay attention to your target power settings. If you are using the Cyclone Universal to control/provide target power, then Cyclone Max will not operate properly as it cannot control/provide poewr. That said, the issue you are facing I believe is caused by an older version of Cyclone Max firmware. Would you please download the latest Cyclone Max single file installation which includes the latest released firmware?

    Please let me know if you still have any issues after the firmware upgrade.

    Thank you and Best Regards
    Huajun

    • Hi Huajun,

      Thank you for your answer.
      I'm not using the target power settings.
      In my case, the target power is extern.

      In your opinion, my problem is linked to the Cyclone MAX firmware ?
      Where can I find the last firmware for the Cyclone MAX please ?
      The firmware update is launched automatically ?

      Thanks a lot,

  • Hi Jerome,

    Please go to the Support tab on our website, click on Documentation & Downloads link, then click on Firmware Update, and you will find Cyclone Max Single File Installation. Below is a direct link.

    http://www.pemicro.com/downloads/download_file.cfm?download_id=290

    Once you have the software installed, you can use the Manage Images utility to connect to your Cyclone Max. It will update the firmware automatically.

    Please let me know if you still have any issues after the firmware update.

    Best Regards
    Huajun

  • Thank you, I will test this.

    Another question, do you have a newsletter with the software updates and deliveries from your side ?

Add comment


   Want to comment? Please login or create a new PEMicro account.







© 2017 P&E Microcomputer Systems Inc.
Website Terms of Use and Sales Agreement