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   Home P&E Customer Support FAQs - Frequently Asked Questions FAQ ID # 89
FAQ ID # 89
 
Question
I try to install your software, but installation fails with this message:

There are currently 2 open applications using WinDriver. Please close all applications and press Retry. To reload WinDriver, press Cancel and reboot.

How do I solve this?

 
Answer
Some software application on your PC is connected to the Windriver system driver which manages PEmicro's USB connections. This system driver needs to be disabled for the installation to continue. Directions to disable Windriver are:

In Windows Explorer, Right-click on My computer and select Properties from the drop-down menu.
- Select the Hardware Tab.
- Click on the Device Manager button.
- Select the "System Devices" in the device Manager window.
- Expand the tree control for System Devices.
- At the bottom of System Devices list, you should see a WinDriver item.
- Right-click on WinDriver and pick Disable from the drop-down menu.
- Click Yes/Ok when the confirmation dialog appears.

The Windriver is now disabled and you should be able to complete the installation. After the installation finishes, you should re-enable the WinDriver system driver using the following steps:

In Windows Explorer, Right-click on My computer and select Properties from the drop-down menu.
- Select the Hardware Tab.
- Click on the Device Manager button.
- Select the "System Devices" in the device Manager window.
- Expand the tree control for System Devices.
- At the bottom of System Devices list, you should see a WinDriver item.
- Right-click on WinDriver and pick Enable from the drop-down menu.

Reboot your PC after the installation finishes.

If you are unable to disable the WinDriver system driver in the above fashion, you can delete the file c:windowssystem32windrvr6.sys and then reboot your machine. You should then re-run the installer which should then complete. Reboot your machine after the installation has finished.

 
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Architectures Categories Products
HC08, HCS08, HC(S)12(X), 68HC16, CPU3xx, ColdFire V2/V3/V4, Power MPC5xx/8xx, Qorivva MPC5xxx, RS08, ColdFire V1 General / Miscellaneous, Development Board, Interface Hardware/Cable, IDE - Integrated Development Environment, Debugger, Flash Programming Software, Assembler, Unit Library SDK for Interface Hardware, Development Kit / Package, Stand-Alone Programmer, Legacy DEV908AB, DEV912B32, DEV9S12DP256B, KIT9S12DP256B-MULTI, SDEV908GP32, SDEV908GZ16, GAL_MC, CABLECFLV_TYCO, BDM MultilinkReplace, PKGPPCZ_CMAX, PKGPPCZ_PRO_USB, UNITHCS08-LINUX, UNITHCS08-LINUX-DIST, XPC560PKIT100S, CYCLONEPRO, ICD12Z, CASM05Z, WINIDE05Z, CASM08Z, CPROG08SZ, USB-ML-MON08, WINIDE08Z, PKGHCS08-USB, CASMHCS08, ICDHCS08, PROGHCS08, UNITHCS08, WINIDEHCS08, BDM MULTILINK, USB-ML-12, CASM11Z, PKG12Z_USB, CASM12Z, PROG12Z, UNIT12Z, WINIDE12Z, CASM16Z, ICD16Z, PROG16Z, WINIDE16Z, BDML, CABLE_16/32, CABLE_16/32LV, CASM32Z, ICD32Z, PROG32Z, UNIT32Z, WINIDE32Z, UNIT16Z, PKGCFZ, CASMCFZ, ICDCFZ, PROGCFZ, UNITCFZ, WINIDECFZ, CABLE_CF, CABLE_CFLV, PROGMCZ, UNITMCZ, CABLE_MC, CASMPPCZ, ICDPPCZ, PROGPPCZ, UNITPPCZ, CABLE_PPC, CABLE_DB9, CABLE_DB25, WINIDE11Z, WinIDEPPCZ, CYCLONE_MAX, ICS08_ALL, ICS05_ALL, CABPPCNEXUS, PKGPPCNEXUS, USB-ML-CF, USB-ML-PPCBDM, PKGPPCBDM-USB, SDEV908AB32, SDEV908QY4, SDEV908JL8, SDEV908MR32, KIT908AB_Small-USB, KIT908QY-USB, KIT908GZ-USB, KIT908JL-USB, KIT908MR-USB, PKGCFZ_PRO, USB-ML-16/32, KIT9S12A256B-MULTI, KIT9S12A256B-USB, USB-ML-PPCNEXUS, PKG16Z-USB, PKG32Z-USB, SDEV908GZ60, SDEV908EY16, SDEV908SR12, SDEV908GR8, KIT908GZ60-USB, KIT908EY16-USB, KIT908SR12-USB, KIT908GR8-USB, DEV5213CF, UNITPPCNEXUS, UNIT12Z-LINUX, UNIT12Z-LINUX-DIST, DEMO9S08QE8, XPC560PADPT144S
 
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