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| Question |
| The connection assistant dialog indicates that my USB Multilink or Cyclone is undetected even though I have connected the hardware to my USB port. What should I do? |
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| Answer |
The connection assistant is not able to detect the P&E hardware. The first step is to make sure that the USB Multilink or Cyclone hardware is connected to the PC via a USB 2.0 high speed cable. If so, plug and then unplug the USB cable from the interface and click refresh in the connection assistant. If the hardware still does not show up, see the following remedies:
(A) Re-Enable the USB driver
If you connected the Multilink/Cyclone interface prior to installing the drivers, Windows will not have been able to find the appropriate driver and may have disabled the device. On the Multilink, this will cause the Blue LED to not light up. If you unplug and re-plug in the device, Windows will automatically disable it even if you have installed the drivers. To force windows to try and load the driver again, perform the following steps while the USB MULTILINK interface is connected to the computer:
1.) Open the Control Panel (Start Button->Settings->Control Panel)
2.) Double Click the "System" Icon
3.) Select the "Hardware" tab
4.) Click the "Device Manager" Button
5.) The "P&E Multilink" device will be shown with an exclamation mark next to it. Double click this device.
6.) Click the "Reinstall Driver…" button and follow the dialog instructions for having windows automatically install the driver.
(B) Re-Install the USB driver
If the Multilink devices does not show up in the device manager, use the driver installation utility attached to this FAQ. After driver installation, unplug the Multilink/Cyclone from the PC and reboot the PC. When the reboot has completed, connect the interface to the PC with the USB 2.0 cable. Run the software again to see if the interface is now detected.
If you have an error attempting to install the drivers, see the following FAQ : http://www.pemicro.com/faqs/faq_view.cfm?id=89.
(C) Test for installation of the USB driver files
To test the driver installation, download the driver test utility attached to this FAQ. This will check to make sure all files were properly installed. This may give some indication of what the problem is.
(D) Using a USB Hub
The USB MULTILINK is a high power USB device. If a USB HUB is used, it must be a self powered hub (i.e. with a power supply). If the HUB is an unpowered device the USB MULTILINK will not work. USB ports directly on the PC are high powered (self powered) ports (in general).
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| Related Downloads |
 P&E Hardware Interface Drivers Version 9 (Windows 98/ME)
- Installs P&E drivers to allow P&E applications to communicate with P&E hardware via the parallel port, PCI bus, Ethernet, Serial, and USB. This does not include the application level support which comes with the different products. This install will also work for Windows 2000/XP, but for these operating systems you should download v10 instead.
Driver Test
- This file tests the P&E Driver File structure to make sure all drivers are in the correct place. Version numbers/dates are also noted.
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| Architectures |
Categories |
Products |
| HC08, HCS08, HC(S)12(X), 68HC16, CPU3xx, ColdFire V2/V3/V4, MCORE, Power Architecture 5xx/8xx, Miscellaneous, ARM, Power Architecture 55xx/56xx (Nexus), RS08, ColdFire V1 |
Interface Hardware/Cable, Debugger, Flash Programming Software, Unit Library SDK for Interface Hardware, Development Kit / Package, Stand-Alone Programmer |
CYCLONEPRO, ICD12Z, KIT908AB-USB, DEV908AB, USB-ML-MON08, KIT-HCS08GB, KIT-HCS08GB-USB, PKGHCS08-USB, ICDHCS08, PROGHCS08, BDM MULTILINK, USB-ML-12, KIT912B32_USB, PKG12Z_USB, PROG12Z, DEV912B32, DEV9S12DP256B, KIT9S12DP256B-USB, KIT9S12DP256B-MULTI, ICD16Z, PROG16Z, BDML, BDML_16/32, CABLE_16/32, CABLE_16/32LV, ICD32Z, PROG32Z, PKGCFZ, ICDCFZ, PROGCFZ, BDML_CF, BDML_CFLV, CABLE_CF, CABLE_CFLV, PROGMCZ, BDML_MC, CABLE_MC, ICDPPCZ, PROGPPCZ, UNITPPCZ, BDML_PPC, CABLE_PPC, CYCLONE_MAX, CABPPCNEXUS, PKGPPCNEXUS, ICD08SZ, BDML_PPCNEXUS, USB-ML-CF, USB-ML-PPCBDM, PKGPPCBDM-USB, KIT908GP-USB, KIT908AB_Small-USB, KIT908QY-USB, KIT908GZ-USB, KIT908JL-USB, KIT908MR-USB, KIT908AB_Small_C-PRO, KIT908QY_C-PRO, KIT908GP_C-PRO, KIT908GZ_C-PRO, KIT908JL_C-PRO, KIT908MR_C-PRO, KIT908_ALL, KIT908_ALL-USB, KIT908_ALL_C-PRO, PKGPPCZ_PRO, PKGCFZ_PRO, MWMULTILINK-08, PKG12Z_MULTI_STUDENT, PKGCFZ_LV_STUDENT, PKGPPCZ_STUDENT, PROGALL, USB-ML-16/32, USB_MULTILINK_REPAIR, DEV9S12A256B, KIT9S12A256B-MULTI, KIT9S12A256B-USB, PKGCFZ_PRO_CMAX, PKGPPCNEXUS_STUDENT, USB-ML-PPCNEXUS, PKG16Z-USB, PKG32Z-USB, KIT908GZ60-USB, KIT908EY16-USB, KIT908SR12-USB, KIT908GR8-USB, DEV5213CF, M68CYCLONEPRO, UNITPPCNEXUS, USB-ML-12 REPLACE, M68CYCLONEPROE, PKGCFZ_CMAX, USB-ML-12E-BULK, PROGRS08, ICDRS08, CABLECF_TYCO, DEVRS08KA2, WINIDERS08, CYCLONE_MAX_REPLACE, CABLE CF ADAPTER, CABLECFLV_TYCO, BDM MultilinkReplace, PKGPPCZ_CMAX, PKGPPCZ_PRO_USB, UNITHCS08-LINUX, UNITHCS08-LINUX-DIST, UNIT12Z-LINUX, UNIT12Z-LINUX-DIST, UNITCFZ-LINUX, UNIT32Z-LINUX-DIST |
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